Frequently asked questions
Planning your visit
Where should I park?
There are many paid parking garages and surface lots around the Woolworth Theatre and Marquee. See a complete list of parking options in downtown Nashville.
Valet parking is available at 505 Church St.; please note valet closes at 11 PM.
Where should I stay?
The Woolworth recommends Margaritaville Hotel Nashville for lodging. Margaritaville Hotel Nashville is located in the vibrant downtown neighborhood of SoBro, nestled near popular restaurants, attractions, trendy nightclubs and cocktail bars, and just steps from the Music City Convention Center and Bridgestone Arena.
What else is there to do in Nashville?
Do you offer sensory bags?
Shiners is committed to making the show an enjoyable experience for all guests. Sensory bags are available for guests who may benefit from sensory-friendly tools during the performance. Please visit the box office when you arrive to request a sensory bag.
Who can help me during my visit?
Woolworth Theatre wants to provide you with an evening of entertainment and fun. If you need assistance at any time, please email vip@woolworththeatre.com or find a Woolworth Theatre team member.
Is there a coat check?
Coat check is not available at this time.
I left something behind. What should I do?
If you believe you have left something behind at Woolworth Theatre, please reach out to info@woolworththeatre.com.
Tickets & box office
When is the box office open?
Physical box office hours, at 223 Rep. John Lewis Way N.:
- 3 PM – 9 PM, Thursday, Friday and Saturday
Virtual box office hours (contact info@woolworththeatre.com or (615) 445-7400):
- 9 AM – 5 PM, Tuesday and Wednesday
- 12 PM – 9 PM, Thursday, Friday and Saturday
Can I get a refund or exchange my tickets?
Woolworth Theatre does not accept returns or exchanges. Please contact vip@woolworththeatre.com with any questions.
Are accessible seats available?
Accessible seat tickets are available when you buy tickets on shinersnashville.com. Email info@woolworththeatre.com for more information.
The show
What is Shiners about?
Meet the Shiners, an eclectic but lovable family of moonshiners who have gathered together for a family reunion you’ll never forget. From high-flying aerialists and gravity-defying strong men to dazzling pole acrobatics, you will be electrified and entertained by the hidden and amazing talents of each quirky member of this one-of-a-kind family. Kick back, relax, and hold on tight for a night of adult comedy, cirque-style entertainment and a party you will only find right here in Nashville!
Content advisory
Shiners is not for the easily offended. Shiners is an adult variety show featuring comedy, circus arts, live music, burlesque-inspired performances, and plenty of unexpected moments. The show includes adult humor, mature themes, suggestive content, and language that may not be suitable for all audiences. If you’re ready to laugh, gasp, and embrace the unexpected, we’ll see you under the lights.
Is there an age requirement for Shiners?
All Shiners performances at the Woolworth Theatre are 18+ due to mature language and content. Please be prepared to present a valid government-issued photo ID.
Shiners is an adult-oriented performance. Children under 16, including infants and babies, are not permitted inside the theater during performances. Guests ages 16–17 may attend only if expressly approved by venue management in advance and accompanied by a parent or legal guardian. Strollers, car seats, wagons, and similar child-transport items are not permitted inside the theater.
How long is the show?
Shiners Nashville (18+) and Laughing Shine: A Family Show (all ages) are approximately 90 minutes long.
Is there a dress code for Shiners?
Come as you are comfortable! There is no dress code for Shiners.
Is there food at the show?
For a pre- or post-show dinner, visit the Marquee Supper Club, located on the lower level of the theatre. Marquee offers a full dinner menu and has a live band performance from 7:30 to 10:30 PM.
During the Shiners show, popcorn may be purchased at the bar in the theatre.
Policies
What is the code of conduct?
We want everyone who joins us at Woolworth Theatre to enjoy their visit. Please treat other guests and staff respectfully.
Prohibited items include weapons, outside food and drinks, oversized bags and backpacks, laser pointers and professional cameras or recording devices.
Smoking is not permitted inside Woolworth Theatre.
Can I bring a camera?
Professional cameras with detachable or telephoto lenses are prohibited. Flash photography is not permitted.
Is smoking allowed?
Smoking is prohibited in all areas of Woolworth Theatre, including the use of e-cigarettes and similar devices.
